In today’s fast-moving IT landscape, Managed Service Providers (MSPs) face the constant challenge of keeping client environments secure, reliable, and up to date. Devices inevitably progress through their product lifecycle; from introduction to end-of-sale and end-of-life, and with each stage comes risks and responsibilities. Outdated firmware, missed patches, and unmanaged lifecycles open the door to vulnerabilities, compliance issues, and service disruptions.

This session provides MSPs with practical strategies to take control of their estate. We’ll explore:

• Product Lifecycle Planning — understanding end-of-sale and end-of-life timelines and how to align them with client roadmaps.
• Firmware & Patch Management Best Practices — ensuring devices remain secure, stable, and compliant.
• Guidance — How to leverage firmware updates and advisories effectively.
• Operational Excellence — reducing risk, optimising refresh cycles, and future-proofing client estates.

Be equipped with a clear framework for managing the lifecycle of products and devices, enabling the delivery greater value to clients through improved security, stability, and strategic planning.