DrayTek UK Users' Community Forum
Help, Advice and Solutions from DrayTek Users
Vigor 167 and split pair error
- czemacleod
- Topic Author
- Offline
- New Member
- 
              
        Less
        More
        
            
    
        - Posts: 7
- Thank yous received: 0
            
        
                23 Jul 2025 14:36                #105242
        by czemacleod
    
    
            
            
            
            
            
            
            
			
    
                                                
    
        Vigor 167 and split pair error was created by czemacleod            
    
	        Hi. Just had an openreach engineer visit due to a problem with my dsl line.
I had recently replaced the old original openreach/huawei device with a brand new vigor 167 as part of checking the fault.
Turns out the issue was a damaged connector block in the external cabling.
When the cable was fixed they then did an check and got a 'split pair' error detected, although we did have a vDSL connection at 80/20.
His test device showed a clear connection, and plugging in the monstrosity that is the
The engineer said he had seen a similar fault very recently with another brand new draytek modem/router.
Is this a known fault/issue with a batch of devices?
    I had recently replaced the old original openreach/huawei device with a brand new vigor 167 as part of checking the fault.
Turns out the issue was a damaged connector block in the external cabling.
When the cable was fixed they then did an check and got a 'split pair' error detected, although we did have a vDSL connection at 80/20.
His test device showed a clear connection, and plugging in the monstrosity that is the
The engineer said he had seen a similar fault very recently with another brand new draytek modem/router.
Is this a known fault/issue with a batch of devices?
Please Log in or Create an account to join the conversation.
- the_pit
- Offline
- Junior Member
- 
              
        Less
        More
        
            
    
        - Posts: 42
- Thank yous received: 0
            
        
                23 Jul 2025 20:52                #105246
        by the_pit
    
    
            
            
            
            
            
            
            
			
    
                                                
    
        Replied by the_pit on topic Vigor 167 and split pair error            
    
	        Sounds like an issue with the cabling still then.    
    Please Log in or Create an account to join the conversation.
- czemacleod
- Topic Author
- Offline
- New Member
- 
              
        Less
        More
        
            
    
        - Posts: 7
- Thank yous received: 0
            
        
                23 Jul 2025 21:27                #105247
        by czemacleod
    
    
            
            
            
            
            
            
            
			
    
                                                
    
        Replied by czemacleod on topic Vigor 167 and split pair error            
    
	        What I thought - but the only difference was unplugging the cable to the DrayTek and plugging in the one to the Hub2 at the master socket.
Admittedly, I did use different RJ11 cables - the ones that came with the respective modems, but that is all.
Hence the query if it was a bad batch of cables perhaps.
    Admittedly, I did use different RJ11 cables - the ones that came with the respective modems, but that is all.
Hence the query if it was a bad batch of cables perhaps.
Please Log in or Create an account to join the conversation.
        Moderators: Chris    
 
		
